Training

We provide the following training courses:

ITIL®

ITIL® is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation and growth.

The ITIL service life-cycle describes the provisioning and management of IT services from inception (strategy) through design, Implementation and operation, whilst continually improving both services and service capabilities.

We offer the following training courses:

  • ITIL® Foundation
  • ITIL® Practitioner

COBIT ® 5

COBIT was developed 20 years ago to help enterprises optimize the value of their critical information assets. Now in version 5, COBIT helps enterprise leaders, managers and IT professionals protect the integrity of their enterprise’s information and “get more” from their information systems, now and in the years to come.

We offer the following training courses:

  • COBIT®5 Foundation
  • COBIT®5 Implementation
  • COBIT®5 Assessor

SERVICE DESK SDI®

SDI-Logo-1024x231

SDI®(Service Desk Institute) standards set out clear definitions for key service desk roles and responsibilities. Certification is available for foundation, analyst and manager levels.

We offer the following training courses:

  • SDI® Service Desk Foundation
  • SDI® Service Desk Analyst
  • SDI® Service Desk Manager
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